facilitation

A process of investigating, understanding, reflecting upon, establishing, developing and supporting mutual learning between multiple participants in collective “reflection-in-action”. ~ Simonsen & Robertson (2012)

Business Planning

Planning business session to focus:

  • strategy planning
  • market analysis
  • consumer engagement
  • service design

Workshops

Future thinking using common business tools:

  • SWOT / SOAR / PEST / PESTL
  • consumer insight / behavioural analysis
  • participatory design
  • appreciative inquiry

 

Clients:

  • Goldline Curling Supplies
  • OCAD University
  • ScotiaBank
  • Government of Ontario
  • United Way Greater Toronto Area / United Way Centraide

 

Simonsen, J., & Robertson, T. (Eds.). (2012). Routledge handbook of participatory design. Routledge.
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